Getting Started

New to ChannelUnity? These articles will help you get started.

How To List Products

This article will show you how to begin listing your products to a marketplace using ChannelUnity.   To start, log into your ChannelUnity account. Then, click on ‘Listings’ on the top menu, this should bring you to a screen that looks like this: On the top right you will see the currently selected marketplace. If you […]

Amazon Shipping Templates

This article will explain how to create Amazon Shipping Templates in Seller Central and how to link your listings to a Shipping Template in ChannelUnity. How to create Amazon Shipping Templates 1. Login to your Amazon Seller Central account and go to Settings > Shipping Settings 2. Select “Create a New Delivery Template” then click OK 3. […]

Link To Existing Listings

Link To Existing Listings is a tool used to re-synchronise ChannelUnity with your seller account on a marketplace. It will link up to your marketplace account and attempt to match the SKUs in ChannelUnity against those of your listed products. This will re-link them together and allow ChannelUnity to provide full updates of stock, price […]

How to describe categories using a spreadsheet

The Bulk Category Mapping tool is especially useful if you have quite a few different categories in your online store that map to the same categories available on marketplace channels.  To start, click on Setup > Describe Categories, which should bring you to a screen that looks like this. Click on the “Spreadsheet” button. Now click the blue […]

Testing Amazon Integration in ChannelUnity

This article describes how you can gradually start using the Amazon integration functionality within ChannelUnity. More specifically, this allows you to list new products first before allowing CU to update your existing listings. Adding the Amazon channel via the Unity Store The first step is to add the Amazon channel as normal via the Unity Store. […]

How to switch from a development site to a live site

When testing ChannelUnity, you may have connected to a development or staging site, and now you wish to switch over to your Live site. Note that procedure should only be followed if you have not already listed and synchronised your product catalogue with marketplaces using your development site. We recommend you contact us if you […]

Describe Product Fields

Describing product fields (or field mapping) tells ChannelUnity where to find the relevant product information in your cart to create the listings on your chosen marketplaces. Product fields Product information is broken down into fields; sometimes referred to as attributes. Examples of fields are size, color, shape, height, width, and the like. ChannelUnity enables you to […]

Describe Categories

Describing categories, or category mapping tells us which category in your desired marketplace we need to list your items in. Firstly, you will need to map your existing store categories to a “ChannelUnity Category” and in turn we have mapped these categories to the appropriate corresponding categories on each of the marketplaces we support. Just like describing your product fields, this process […]

Connect Magento 1

This article will show you how to connect your ChannelUnity account to your Magento store. Note this article is for version 1 of Magento. Note that previous versions of this setup process used Magento Connect. Magento Connect however is no longer in service. Download the Magento Module 1. Download the ChannelUnity module for Magento (a.k.a. our […]

Getting Started Guide

The following is a step-by-step guide to getting started with the ChannelUnity platform. While this guide may not be exhaustive, it will give you links to necessary information you might need. Sign-up for a ChannelUnity account Visit and start your 14 day free trial. If you have an online store already, then select Multichannel Manager. […]

If you want to sell on marketplaces but don't yet have an online store, Synchromatic is the solution for you.
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