Getting Started

New to ChannelUnity? These articles will help you get started.

ChannelUnity Setup

This document explains the steps required to setup ChannelUnity to ready for listing products and order processing.  It’ll cover the following topics: Online Store and ChannelUnity Integration and Setup Connecting online store Field/Attribute mapping Category mapping ChannelUnity and Marketplace Integration and Setup Marketplace connection Enabling publication options Listing setting setup Listing  products Online Store Integration […]

Link to Existing Listings – Etsy

ChannelUnity can scan your Etsy account for live products and allow you to match them to items in your online store. This will result in the following: Items will move into Listed in ChannelUnity depending on whether they’re live on Etsy. ChannelUnity will be able to send stock, price and product data updates to Etsy […]

Link to Existing Listings – eBay

ChannelUnity can  scan your eBay account for live products and match them to items in your online store. This will result in the following: Items will move into either Not Listed or Listed in ChannelUnity, depending on whether they’re live on eBay. ChannelUnity will be able to send stock, price and product data updates to […]

Link to Existing Listings – Amazon

ChannelUnity can scan your Amazon account for live products and match them to items in your online store. This will result in the following: Items will move into either Not Listed or Listed in ChannelUnity depending on whether they’re live on Amazon. ChannelUnity will be able to send stock, price and product data updates to […]

Authorise Shopify Webhooks

Shopify Webhooks allow ChannelUnity to send and receive information from Shopify. You need to authorise these before they will work, and for you to use ChannelUnity. To authorise Shopify Webhooks, login to ChannelUnity and go to Setup > Online Stores. Here you will see a yellow cogwheel button:   Click this to bring up the […]

Whitelisting ChannelUnity

If your site is behind a firewall, for example during testing, you will need to configure your firewall to allow ChannelUnity to call into it. ChannelUnity requires that the shopping cart site you connect into is publicly accessible. Although ChannelUnity internally runs on many servers, we have minimal public IP addresses. To allow ChannelUnity to […]

Import Old Orders into your Online Store

You can use the Import Old Orders tool to pull historic orders from connected marketplaces into your ChannelUnity account and connected online store. To do this, go to Orders > Import old orders (underneath TOOLS). Select the marketplace you would like to import the orders from in the dropdown menu, then select the Start Date […]

How to: Use our Describe Product Tags for Shopify

Describe product tags allows you to pull information from your Shopify product tags for use within your Marketplace Fields. Tag Mappings Normally, if you want to map a custom field from Shopify to a Marketplace Field within the Describe Product Fields section, you will need to set up these custom fields using Metafields. However, you […]

The Listings Screen

  This article takes you through each of the listing statuses that are in ChannelUnity and how your products move between these statuses. This could be via an action from you, or an automatic update. This article assumes you have gone through the initial set up processes which are as follows: connect your online store, connect a […]

How To List Products

This article will show you how to begin listing your products to a marketplace using ChannelUnity.   To start, log into your ChannelUnity account. Then, click on ‘Listings’ on the top menu, this should bring you to a screen that looks like this: On the top right you will see the currently selected marketplace. If you […]

If you want to sell on marketplaces but don't yet have an online store, Synchromatic is the solution for you.
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