eBay

A list of all eBay related articles

eBay Error: “Item can’t be accessed”

Full Error Message: Miscellaneous error, click for more details An error was found for which more information is not available. Click More Details below for the specific details returned from eBay UK. For help resolving this error please view the following help guide. Error: Item can’t be accessed.; This item cannot be accessed because the listing […]

eBay Error: “Images too small”

Full Error Message: Images too small eBay reports that the image(s) for this product don’t meet the minimum image size requirements. ChannelUnity can automatically increase the size for you. To do this, please edit your listing settings, and enable the optional field -> Listing -> Automatically enlarge images. Error: Buyers love large pictures that clearly […]

eBay Error: “SKU does not match eBay Custom Label”

Full Error Message: SKU does not match eBay Custom Label The value (usually SKU) you are sending across for the Custom Label on eBay doesn’t match what is already on eBay for this item. Error: SKUs do not match for ManageBySKU item specified by ItemID Problem: ChannelUnity is trying to update an existing eBay listing […]

eBay Error: “Brand and MPN is missing”

Full Error Message: Brand and MPN is missing The brand name and MPN (Manufacturer Part Number) is missing, please specify a mapping for these fields and reupload this product. Error: Input data is invalid.; Input data for tag BrandMPN is invalid or missing. Please check API documentation. Problem: Ebay requires a brand and a manufacturer […]

Multiple Images on eBay

By default ChannelUnity will only upload one image to eBay.  To upload all the images then enable Use Image Gallery (EPS) in the listing setting: In ChannelUnity, navigate to ‘Setup > Listing Settings’ Edit the listing setting Select Images tab in the Optional Fields section Enable Use Image Gallery (EPS) and Save Changes Re-upload the product […]

EBay Error: “Invalid Multi-SKU item id supplied with variations”

Full Error Message: Invalid Multi-SKU item id supplied with variations Please remove the product(s) from eBay and re-list them to resolve this. If you”re seeing this error message, you may have tried to add or remove variation information that is invalid for this listing. Error: Invalid Multi-SKU item id supplied with variations. Problem: One of […]

EBay Error: “SKU does not match eBay Custom Label”

Full Error Message: SKU does not match eBay Custom Label The value (usually SKU) you are sending across for the Custom Label on eBay doesn”t match what is already on eBay for this item. Error: SKUs do not match for ManageBySKU item specified by ItemID Problem: ChannelUnity it trying to update an existing eBay listing […]

eBay Error: “Parent Product Must First be Listed”

Problem: You have sent products to eBay and they have gone into Fix Required. The accompanying error message says “Parent product must first be listed”.   Solution: You need to list a parent product in order to also list the child items. Only child items get this error in ChannelUnity. Locate the parent for the […]

Link to Existing Listings – eBay

ChannelUnity can  scan your eBay account for live products and match them to items in your online store. This will result in the following: Items will move into either Not Listed or Listed in ChannelUnity, depending on whether they’re live on eBay. ChannelUnity will be able to send stock, price and product data updates to […]

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