Troubleshooting

New store categories/collections are not showing in ChannelUnity

If you have added a new category for your web store products (or Collection if you are using Shopify), this may not immediately show in ChannelUnity, and as such will be unavailable for mapping to a ChannelUnity category. In order for this to show in CU, a product that is set to this category/collection will […]

Amazon: There is a restriction in effect at the item level

Problem You are trying to list an item and get the error message from Amazon:¬†There is a restriction in effect at the item level (because of Item-Level gatings on an offer). Cause You are listing against an existing ASIN, however Amazon have restricted marketplace sellers from selling against this ASIN with particular product conditions. For […]

If you want to sell on marketplaces but don't yet have an online store, Synchromatic is the solution for you.
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