Billing

How to check and update card details, check invoices, and other billing information.

Configure Platform Payments For Shopify

If you have a Shopify cart, you will pay the ChannelUnity platform fees via Shopify instead of a payment card in the interface. To setup the payments, please login to your ChannelUnity account and go to “Billing”, then “Payment Information” and click “Setup Billing Agreement”.

Set Pre Authorised Amount In Shopify

If you have a Shopify cart, it is possible to pay the ChannelUnity platform fees via Shopify instead of a payment card in the interface. To make sure the spending limit set in Shopify is enough to cover the platform cost, please follow these instructions: Login to Shopify and go to “settings’ in the bottom […]

How to update Card Expiry Date / Billing Address

In ChannelUnity, navigate to the Billing page, click Invoices & Billing Information on the left-hand column, and then click Update Billing Address button.  Update the card expiry date / address and then click the Save Details when completed.  

How to change card detail?

In ChannelUnity, navigate to the Billing page and click Payment Information on the left-hand column.  Enter the new the card details under Credit / Debit Card Details and then click the Save Details when completed.  ChannelUnity accepts Visa, Mastercard, and American Express.  

Confirm your payment details

We are implementing a new billing system, and require ChannelUnity merchants to confirm their billing address and re-input their card details. To do this, follow the steps below. 1. Log in to your ChannelUnity account in the usual way. 2. Click the Billing menu. 3. On the screen that loads click the button “Confirm Billing […]

Billing information

To access your billing information in ChannelUnity, click Billing in the main menu. There are five sections: Account History, Channels, Invoices & Billing Information, Payment Information, and Support Access. Account History This area in the billing section provides an overview of your current billing status on your account. Here you can see the Account Balance, the […]

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