Developer API – Appendix – Order statuses
| Value | Description |
| OnHold | Order is pending for payment or awaiting stock or other information. |
| Processing | Order is ready to be dispatched to the customer by the retailer. Payment has been taken from the customer. |
| Complete | The order has been shipped to the customer. |
| Cancelled | The order has been cancelled, either by the customer or the retailer. |